How do I access my Fitbit account?
Open the Fitbit app and tap Join Fitbit. Follow the on-screen instructions to create a Fitbit account and connect (“pair”) your Fitbit device to your phone or tablet. Pairing makes sure your Fitbit device and phone or tablet can communicate with one another (sync their data).
How do I cancel a Fitbit subscription?
If you subscribed using an Android device
- Open up the Google Play app.
- Tap on the hamburger icon and then select the Google account that is subscribed to Fitbit.
- Select Fitbit to open the “Manage subscription” window.
- Choose “Cancel subscription” and confirm to end your membership.
Why can’t I log into my Fitbit account?
Since this shouldn’t happen, I’d recommend to try the following steps: On your phone’s settings, tap on Apps > Fitbit > Storage > Clear Cache. Then go back one screen and tap on force stop. Uninstall and reinstall the Fitbit app from the Play store.
How do I delete a Fitbit account and start over?
Delete your Fitbit account in the Fitbit app to delete your Fitbit data associated with your account….How do I delete my Fitbit account?
- Tap the Today tab. , and tap your profile picture.
- Scroll down and tap Manage Data.
- Tap Delete account and follow the on-screen instructions.
How do you reset a Fitbit for a new user?
On your Fitbit device, open the Settings app. Clear User Data. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.
What if my Fitbit is not syncing?
Troubleshooting steps Restart your phone. Uninstall and reinstall the Fitbit app. Note: Before you uninstall the app, verify that your phone is running a supported version of Android OS. If your phone is on an older version, you won’t be able to reinstall the app.
Why can’t I sync my Fitbit?
If your Fitbit device won’t sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.
How much is the Fitbit subscription?
$9.99
How much does Fitbit Premium cost? Fitbit Premium costs $9.99/£7.99 per month, or $80/£79.99 if you sign up for a year’s membership. The good news is that Fitbit offers a three-month free trial of their Premium membership, so you have 90 days to decide whether or not the features on offer are worth paying for.
How do I cancel my free trial of Fitbit premium on my iPhone?
Cancel Fitbit Premium from an iPhone Open your Settings app on your iPhone. Select your Apple ID. Select Subscriptions. Choose Fitbit and then hit Cancel subscription.
Why can’t I reset my Fitbit password?
Go to your profile –> settings (hopefully this link will take you there). Under your email address you will see “reset password”. Check that your email address is correct (if not, change it!) and then press the reset password link. You should get an email and can follow the instructions from there.
How do I reset my Fitbit for a new user?
Can you reset Fitbit account?
You can delete your Fitbit account at any time on the Fitbit mobile app or website. After you choose to delete your account, you have one week to change your mind, and then all data is deleted from your account within 30 to 90 days. You can delete your account from the Fitbit app or using the Fitbit web page.
Does Fitbit need wifi to sync?
Your phone shows the data on the servers. So, to sync you need Bluetooth to connect to your fitbit and you need Internet access to connect to the fitbit servers.
Do you have to pay a monthly fee for a Fitbit?
Fitbit Premium costs $9.99 per month, or $80 for a year. At the start of coronavirus lockdowns and quarantines back in March, Fitbit began offering a 90-day free trial for new Fitbit Premium subscribers. That free trial is still available. To redeem your free Fitbit Premium trial, open the Fitbit app.