What does the local authority Ombudsman do?
The Local Government and Social Care Ombudsman (LGSCO) looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers). The service is free, independent and impartial.
How do I contact the local ombudsman?
Additionally, all long-term care facilities are required to post, in a visible location, the phone number for the local Ombudsman office and the Statewide CRISISline number 1-800-231-4024.
How do I complain about the local government Ombudsman?
If you want to make a complaint please use our online complaint form. By doing so you help us to keep our telephone helpline for people who cannot go online, need help to do so or who want general advice about the complaints process. Part of completing our online complaint form requires you to create an account.
How do I get in touch with my local ombudsman?
Telephone helpline Our helpline number is 0300 061 0614 and is open on Monday to Friday between 10am and 4pm. Lines are often quieter in the afternoon so we may be able to help you more quickly if you call then. Please be aware that even if you speak to an advisor, we will usually ask you to complete the online form.
How do I complain about the local government ombudsman?
How do I file a complaint against a Local Government?
Learn how to file a complaint to your federal or local government and its agencies….You can also contact your congressional representative’s constituent services office in your district:
- Locate a senator.
- Locate a representative.
- Call the United States Capitol switchboard at 1-202-224-3121.
What is the NSW Ombudsman?
The NSW Ombudsman is an independent integrity agency that holds NSW government agencies and certain non-government organisations accountable to the people of NSW. Find out what you can complain to us about.
What is the internal Council Ombudsman?
The Internal Council Ombudsman is a shared service between Inner West, Cumberland, and City of Parramatta Councils, conducting independent investigations and reviews into administrative processes and services provided by member Councils. The service is underpinned by the principles of fairness, accountability and transparency.
How to contact the Internal Ombudsman shared service?
The Internal Ombudsman Shared Service 11 Northumberland Road Auburn NSW 2144 Internal Ombudsman staff are available in person or by telephone to assist with this process or to refer a matter appropriately. Telephone: (02) 8757 9044.
Who is responsible for the implementation of recommendations made by the Ombudsman?
It is the General Manager or Chief Executive Officer’s responsibility to address recommendations made by the Internal Ombudsman and ensure their implementation within the Council. Each member Council is required to record each recommendation made by the Internal Ombudsman, take appropriate action, and record what action has been taken by Council.