How good is Nike customer service?
Overview. Nike has a consumer rating of 2.94 stars from 284 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Nike most frequently mention customer service, gift cards and new pair problems. Nike ranks 43rd among Shoes sites.
How does Nike get feedback from customers?
Like many brands, Nike uses its apps – including Nike Training Club, Nike SNEAKRS, and the Nike app – to collect customer data. This data can then be transformed into valuable customer insights and used to help the brand decide which designs to produce and what items to stock in which stores.
How do I file a claim with Nike?
To claim your Nike warranty via phone, call their customer service at 1-800-379-6453 and discuss your warranty claim with the customer rep. They are available Monday to Friday, from 7 a.m. to 4 p.m.
How long does Nike take to deliver?
We custom-make Nike By You sneakers and deliver them to you in six weeks or less. Delivery time varies by style—we’ll provide an estimated delivery date during checkout.
Can you trust SNKRS?
The SNKRS app currently has a 4.8 rating with 608,000 reviews, a steady increase from the 423,000 reviews it had last April, according to our data. The pandemic has been good for sneaker resellers. Joe Hebert told Bloomberg that his profits tripled when the stimulus checks landed in bank accounts.
Is Nike and SNKRS the same?
The Nike App and the SNKRS App are your go-to destinations for the latest Nike gear. The Nike App gives you exclusive access to everything Nike. The SNKRS App is your ultimate source for Nike sneaker drops.
What benefits does Nike offer?
NIKE Benefits Among Nike’s many unique benefits and perks are free and discounted fitness opportunities and world-class sports facilities, transportation and tuition assistance, product discounts, paid sabbaticals; health and life insurance, employee stock purchase plan, and paid vacation and holidays.
What does Nike offer to consumers?
The benefits of the Nike loyalty scheme includes: priority access to tickets to sporting events, exclusive products, early access to product launches, expert advice on training and exercise, rewards for being active through their apps, special offers on birthdays and, to top it off, free delivery.
Can I return Nikes after wearing them?
Can I Return Shoes That I’ve Worn? YES. As a matter of fact, Nike encourages you to take your shoes for a “trial run” and if you’re not completely satisfied they’ll give you a FULL refund. This applies to ALL items, not just shoes.
Is Nike shipping fast?
Nike By You and Converse Custom orders arrive in two to six weeks—standard and expedited shipping times do not apply. Orders to APO and FPO addresses ship free via standard USPS Military Mail and arrive between 30-45 days.
Is it better to buy from Nike or SNKRS?
WHAT IS THE DIFFERENCE BETWEEN THE NIKE APP AND THE SNKRS APP? The Nike App and the SNKRS App are your go-to destinations for the latest Nike gear. The Nike App gives you exclusive access to everything Nike. The SNKRS App is your ultimate source for Nike sneaker drops.
Is Nike a good brand to buy?
Nike has a consumer rating of 3.01 stars from 206 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Nike most frequently mention high quality and air max.
What is the consumer rating of Nike?
Nike has a consumer rating of 2.92 stars from 265 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Nike most frequently mention customer service, new pair and next day problems. Nike ranks 40th among Shoes sites.
What is the customer service like at Nike?
Customer service at Nike is horrible. They do everything they can to give you the runaround and avoid standing behind their products. We attempted to return to Nike unused brand new balls that would not hold air. After multiple phone calls, poor communication from Nike the claim was denied. Nike should be embarassed.
What do you think about Nike?
Nike sells poor quality products which will not last even for good year. I Bought pair of shoes which got spoiled in less then years time. They sell cheap and poor product under big brand name. Very very disappointed. Will not buy nike again!!