What do the lights on my Arris surfboard modem mean?

What do the lights on my SB6141 mean? During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. The LINK light flashes when the cable modem is transferring data.

Table of Contents

Why is the link light on my Arris modem blinking?

Ensure Sufficient Power Supply In such a scenario, ensure that you are using the right power adapter for the Arris modem. If you are using a power adapter with incorrect voltage and current specification, it can cause power issues in the modem resulting in the blinking of the orange light.

Why is my Arris modem blinking orange?

If your Arris modem US/DS light is blinking orange, it means there is a disconnect in the US communication line even though the DS has seen and locked down the downstream signal. To solve this issue, you will need to recheck all your cable wiring for any defects.

Why is the online light blinking on my modem?

LAN. The LAN light flashes or blinks when the modem is trying to connect to another device. It signals a typical internet connection.

Should the Link light on my modem be flashing?

A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.

How do you diagnose a bad modem?

Turn off Wi-Fi on your computer to ensure you’re connecting to the internet via ethernet. Open Google Search and type “internet speed test,” and select Run Speed Test. If the resulting download and upload speeds are far below what you should be getting, this may indicate a failing modem.

Why is Arris not online?

If your Arris modem is not online, check if the internet connection from your ISP is down or not. In addition to this, also check the cables of your modem. If the internet and the cables are in working condition, try resetting your DNS and deactivating your VPN.

What lights should be on on my modem?

The power light, downstream indicator, upstream indicator, online indicator, and link light on your modem should all be green. If your power light is yellow, it may be upgrading, so leave the modem on and give it a little time to do its thing.

How do I fix the orange light on my modem?

If you have a router, wireless router or other network device, then power cycle the device(s) by unplugging the power. Wait a minimum of 90 seconds and plug the device back in. NOTE: If the router or other network device is plugged into a power strip, power cycle the router/device itself not the power strip.

What does it mean when the link light is orange?

Indication of the Link Speed If the orange light on the Ethernet port is off, it signals that the link speed is 10 Mbps. If a steady orange light is turned on, it indicates a link speed of 100 Mbps.

What lights should be flashing on my modem?

How to reset Arris SURFboard to factory settings?

Launch a web browser,such as Internet Explorer,Firefox,or Safari.

The SURFboard Web Manager is begin redirected to a more secure connection,click the Proceed button to continue.

Enter a new password in the New Password field and re-enter the new password in the Re-Enter New Password field.

How to fix an arris modem?

Open the Arris app on your smartphone or tablet (visit Surfboard.com if you’re on a computer instead).

Find ‘Settings’ (go to ‘Manage Devices’ first if you’re using a computer).

Look for a section called ‘Utilities’ or ‘Security’ (depending on which modem model you have).

How do I manually configure my Arris cable modem?

– Model – Wi-Fi cable modem model name – SSID – Default network name for your Wi-Fi home network. – WI-FI SECURITY KEY – Wi-Fi network password to connect to your Wi-Fi home network. – S/N – Wi-Fi cable modem serial number. – HFC MAC ID – Your service provider may request the Media Access Control (MAC) number to activate your Wi-Fi cable modem.

What can one do with an arris cable modem?

What the different Arris modem lights are,

What it means when they turn on,turn off,or start flashing,

And how to troubleshoot the issues using the modem lights as your guide.