How do I get my parcel from Packstation?
In the app, tap on the Packstation you are standing in front of and your pick-up code will be displayed. On the Packstation screen, you can scan in your pick-up code under the Pick-up menu item and open the compartment containing your parcel. Your customer card is no longer needed!
Does Deutsche Post deliver to DHL packstation?
Please note that delivery to a Packstation in general is only possible if the shipment is transported by Deutsche Post DHL. Excluded for the delivery to a Packstation are all types of cash on delivery shipments.
How do I activate my DHL packstation?
In the Post & DHL App, tap the Activate button in the Packstation section. If your smartphone is not activated straight away, tap DHL customer card and scan the barcode of your DHL customer card. Your device is activated!
How do I pick up my DHL package?
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.
How do I speak to someone at DHL?
HOW CAN WE HELP YOU?
- Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.
- 02476 937 770.
- Other ways to get in touch.
What’s my DHL account number?
– DHL Import Account Number is a 9-digit number starting with “9”. – DHL Return Label is valid for 90 days after it is issued. – Please do not attach DHL return label to the parcel, but pack it with the contents. The contact information that you saved in Ship&co’s “Profile” page is displayed.
Can I use DHL without an account?
You do not need an account to send a parcel with DHL Express. All of our services available on this site are intended for customers who don’t have an account. However, if you send international parcels on a regular basis and would like to discuss the benefits of opening a DHL account, please get in touch.
Why is my package stuck in transit DHL?
What does “package stuck in transit” mean? While the status “in transit” means your parcel is moving, sometimes your package may no longer be progressing towards its destination, and it is either kept in one of the courier company’s depots for further checks or stuck in customs. But don’t worry!
What is courier account number?
Courier Account is related to a account which is opened with a courier company so that they can charge you on that account & will send monthly bills on that for the courier sent by you. You will not need to pay each & every time you send a parcel.
How do I open a DHL account?
DHL New Account Opening Simply visit the DHL website and click on the “Express” link at the top of the page. From there, you’ll be directed to select your country from a drop-down menu. Once you are directed to your country page, you’ll be asked whether you wish to open a personal or business account.