How do I setup my Polycom IP phone?

Posted on by Mary Andersen

How do I setup my Polycom IP phone?

Connect Your Polycom Phone

  1. Locate the LAN and PC ethernet ports on the bottom of the phone.
  2. Connect the ethernet cable for your network into the LAN port.
  3. Connect an ethernet cable from your computer or laptop dock/port replicator to PC port, if applicable.
  4. Complete the setup process:

How do I reset my Polycom IP 331?

How to Reset to Factory Defaults

  1. Press “Menu” on your Polycom phone.
  2. Navigate to “Settings” –> “Advanced”. You will be prompted for a password.
  3. Select “Admin Settings”
  4. Navigate down screen to “Reset to Default”
  5. From the Reset to Defaults menu, navigate to “Reset to Factory”

How do I factory reset my Polycom SoundPoint IP 321?

If your phone is either a SoundPoint IP 320, 321, 330. 331, 335, 430, and 450, SoundStation IP 5000 or 7000 or Soundstation Duo, press and hold 1, 3, 5, and 7 keys. If your phone is either a SoundPoint IP 301, 501, 550, 600, 601, and 650 and VVX 1500, press and hold 4, 6, 8, and * keys.

How do I factory reset my Polycom SoundPoint?

To restore phone to factory defaults with the Admin Password:

  1. Power cycle the phone.
  2. Press Cancel soft key during the boot process.
  3. During the countdown, press and hold the following dial pad keys simultaneously until the password prompt appears:
  4. Enter the administrator password to initiate the reset.
  5. Press OK.

How do I find the IP address on my Polycom VVX 311?

Find IP Address

  1. At the handset press the Home button.
  2. Press the Right Arrow button until you get to Settings.
  3. Scroll down to Status and press the center select button.
  4. Scroll down to Network and press the center select button.
  5. Scroll down to TCP/IP Parameters…
  6. From there you will see the listed IP Address.

How do I find the IP address of my Polycom VVX 300?

To find the IP address of your Polycom VVX 300/310:

  1. Click the Home key.
  2. Scroll and select Settings.
  3. Scroll and select Status.
  4. Scroll and select Network.
  5. Scroll and select TCP/IP Paramaters.

How do I change the IP address on my Polycom phone?

Set static IP:

  1. Go to Menu > Settings > Advanced.
  2. Enter the phone password.
  3. Go to Admin Settings > Network Config.
  4. Set the following: IP address. Subnet Mask. Gateway. DNS 1: Use your Internet Service Provider (ISP’s) DNS. DNS 2: Use your Internet Service Provider (ISP’s) DNS or 208.67. 222.222.

What is the default admin password for Polycom IP phone?

456
Polycom’s default password is 456. So before we get started, it’s worth trying to do a factory reset with the default password of 456 in case it was never changed. To perform a factory reset with the default (or a known) password do the following: Click on the Home button.

How do I access my Polycom Phone interface?

You can access the Polycom Web Configuration Utility using any compatible web browser installed on your PC.

  1. Power on the phone.
  2. Confirm that the PC and phone are on the network.
  3. Enter phone’s IP address into your supported web browser.
  4. For Username, enter: Polycom.
  5. For Password, enter: 456.

How do I set up my Polycom VVX 310?

Manual Provisioning Setup of the Polycom VVX 300/310

  1. Press the Home button.
  2. Select the Settings menu.
  3. Select option 2 – Advanced.
  4. Enter the default password “456”
  5. Select option 1 – Administration Settings.
  6. Select option 1 – Network Configuration.
  7. Select Provisioning Server.
  8. Set Server Type to: HTTP.

What is the IP address of Polycom SoundPoint?

: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom SoundPoint IP 321/331/335 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch]

How do I answer a call on my Polycom IP 32x/33x?

• While your phone rings, press the Ignore soft key (for private and shared lines). User Tip: Anwering a Call when Silent Ringing is Enabled When your Polycom SoundPoint IP 32x/33x phone is configured for silent ring, press the incoming ing Line key or the Answer soft key to answer the call.

How do I contact Polycom support?

For support or service, please contact your Polycom reseller or visit support.polycom.com for software downloads, product document, product licenses, troubleshooting tips, service requests, and more. Polycom recommends that you record the phone model numbers, software (both the Updater and UC Software), and partner platform for future reference.

What voice technology does the SoundPoint IP 335 use?

The SoundPoint IP 335 uses Polycom® HD™ Voice technology. Topics in this chapter include: • Introducing Phone Components • Understanding the Phone Keypad • What Displays on the Screen?