How do I complain to Scottish Water?
How do I make a complaint? If you are not happy about the way we have provided services or with the services provided please call us on our Customer Helpline 0800 0778 778 or email: [email protected] and provide us with details of your concern.
Who owns Scottish Water?
the Scottish Government
Because 100 percent of it is owned by the Scottish Government it is considered a statutory corporation. It has a headquarters in Dunfermline and offices in Aberdeen, Dundee, Edinburgh, Glasgow and Inverness. 3,600 people are employed across the organisation.
Who is head of Scottish Water?
Douglas Millican (Nov 2007–)Scottish Water / CEO
Is Scottish Water good?
The Drinking Water Quality Regulator (DWQR) for Scotland’s latest annual report shows that Scottish Water’s compliance with the stringent standards for drinking water remains high at 99.92%.
Can I sue Scottish Water?
If Scottish Water fails to keep the quality at the required standard, the DWQR can take enforcement action against Scottish Water or, in extreme cases, recommend that the company is prosecuted.
Is Scotlands water privatised?
scot. Private water supplies in Scotland are the responsibility of owners and users and are regulated by local authorities.
Why is Scotland water free?
This is not an issue in Scotland because they are not charged for water. It’s included with their council taxes. In Scotland, council taxes are lower than ours and have been frozen for two years.
Who regulates water in Scotland?
The Drinking Water Quality Regulator (DWQR) is responsible for monitoring the quality of Scotland’s public drinking water and confirming that it meets drinking water quality regulations and is safe to drink. DWQR also advises ministers on future investment in drinking water quality.
What is Scottish Water Vision?
A Word from Our Chief Executive Douglas Millican sets out the Scottish Water vision to be trusted to care for the water on which Scotland depends. “Every day we deliver more than 1.3 billion litres of clear, fresh, great-tasting drinking water to our customers, and treat more than 900 million litres of waste water.
Can I get compensation if my water is off?
Planned Interruptions to London Water Supply: You will also be eligible to claim £20 compensation if you are not provided with 48 hours’ notice of the interruption to your water supply. You will typically receive the compensation within twenty working days.
Does England need Scottish Water?
The answer to your question is that whilst Scotland has a relative abundance of fresh water compared to an increasing number of parts of the world that are becoming water stressed due to population growth and climate factors, there are no current plans to export water to England or internationally.
What happens if dont pay water bill?
Your water company can’t disconnect you if you owe them money, but if you don’t pay up, they could take you to court. You may get a county court judgment against you and you’ll have to pay extra court costs. If you don’t pay up after that, bailiffs might come round and take away some of your goods.
Who is responsible for private water supply Scotland?
Private water supplies in Scotland are the responsibility of owners and users and are regulated by local authorities.
What are water companies responsible for?
Water companies are responsible for the maintenance of communication pipes and mains which includes leak detection, repairs and replacement where necessary.