How can I get out of my Virgin Active contract?

Yes – if you pay your monthly membership fees by debit order and you wish to cancel your membership before the expiry of your Commitment Period, then you must give us 20 business days’ written notice of termination and pay a reasonable cancellation fee plus any arrears.

Can you cancel a gym membership contract?

In order to terminate a contract, many gyms require members to submit a notarized letter of cancellation. This is a letter signed by an official notary public. When writing the letter, be sure to include your name, address, email address, and phone number. You must also list your gym account number.

How do I cancel my Virgin Active gym membership in South Africa?

I want to cancel my account, how do I do that?

We would hate to see you leave us but if you really have no choice feel free to contact us on 0860 200 911 and our specialists will be able to advise you accordingly.
Please note, if you’re within your initial membership period, a cancellation fee is likely to apply.

Can you freeze Virgin Active membership?

Absolutely. We know that sometimes you may need a break so simply let us know in writing by close of business on the Sunday before your next direct debit and we will freeze your membership. For full details, check out our membership terms. Freeze fees apply.

How can I get out of my gym contract in South Africa?

The Consumer Protection Act allows consumers to cancel fixed-term contracts such as gym contracts, by giving one month’s written notice, but the company is entitled to charge a “reasonable” cancellation penalty.

What is Virgin Active membership?

Virgin Active is able to provide something good for everyone, We are going to discuss Virgin Active price and Virgin Active membership Fees The first Virgin Active membership in which customers are rigorously trained on virtual ride studios and high-exercise devices, including ICG bikes, this membership plan offers free Wi-Fi.

What is the contract between you and Virgin Active?

The Contract between you and us Your Membership Application Form and these Terms and Conditions (“Terms”) form the “Contract” between you and us. Your Contract with us is entered into with the Virgin Active company that is registered and operating in the country of your Home Club.

Can I book a guided tour with Virgin Active?

We’ll be in touch shortly to book you in for a free guided tour at a time that suits you. In the meantime check out what health looks like. By booking a tour or visit, you agree to Virgin Active’s Privacy Policy and to be contacted by Virgin Active for marketing purposes.

What do you get with Club-v membership?

Access to multiple clubs to keep you active while you’re on the move. Full access to all clubs including our luxury destinations. Access to Club-V facilities and scientifically developed movement programmes for kids from 6 weeks – 7 years.

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