Can I return my Spectrum equipment to a Spectrum store?
You can drop-off your Spectrum equipment at any Spectrum store. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment.
How do I send my equipment back to Spectrum?
Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you. The U.S. Postal Service Office will ship the equipment back to us at no charge to you.
Is there a deadline to return Spectrum equipment?
Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation. If you fail to do it in this 15 day time period, they will charge you some fee.
How much is the Spectrum unreturned equipment fee?
If you don’t return your equipment, you will be charged a fee of $200.
Can I return Spectrum equipment anywhere?
You can return older equipment via UPS or FedEx. If there’s no UPS or FedEx in your area, you can drop off your Spectrum equipment at a Spectrum store.
How much does Spectrum charge for router if not returned?
about $200
What is the replacement fee for a Spectrum router? Spectrum charges about $200 for customers who do not return the modem and router when they cancel Spectrum internet service.
How much does Spectrum charge for a lost modem?
What is the replacement fee for a Spectrum router? Spectrum charges about $200 for customers who do not return the modem and router when they cancel Spectrum internet service.
How do I disconnect my Spectrum service?
The only way to cancel your Spectrum internet service is by calling (833) 267-6094 and starting the process by saying “Disconnect Service”. You can’t cancel your Spectrum internet service on the website or by chatting with an agent online. Spectrum wants to make canceling as difficult as possible.
How do you end a Spectrum service?
If you need to cancel your service, please call us. Note: If we haven’t received a request to disconnect your service(s), you’ll continue to be billed for your regular monthly service charges. If you want to discontinue services, please call (833) 267-6094.
What does Spectrum charge for a router?
$5 per month
Charter Spectrum Spectrum includes a free modem with all of its home internet plans, but if you don’t have a router of your own, you’ll need to pay $5 per month to rent one. The exceptions here are gigabit subscribers of Spectrum’s fastest plan tier — they get the router included at no additional fee.
How long do you have to return Optimum equipment?
You have 30 days from the time you cancel your service with Optimum to return all of your equipment.
Can I return my Bell equipment to a store?
Equipment return Note: Do not return your rented equipment to a Bell store. After your service is cancelled, return instructions will be sent to you by mail within 10 business days. The letter will include a prepaid shipping label for free returns.
How do I send back my Bell modem?
Simply follow the directions below to return your rental equipment to Bell.
- Visit the Bell equipment return portal to print a postage-paid return shipping label:
- Package the equipment so that it can be shipped safely (a box is recommended).
- Rental equipment could include any of the following:
How hard is it to cancel Spectrum?
Call the Spectrum cancellation number at (833) 267–6094. They’ll pull up your account automatically from your phone number. When they ask what you’re calling about, say “service changes.” They’ll run through several options like “upgrade” or “add TV” before finally offering the “remove service” option.
How long does Spectrum take to disconnect?
If you have a Protection Plan for your device(s), it will be canceled and won’t be reinstated. After 90 days, your Spectrum Mobile service will be disconnected.
Why does Spectrum make it so hard to cancel?
The phone tree when you call Spectrum makes it difficult to cancel, because they hope to retain customers who are moving to another Spectrum service area or looking for bill reduction. Spectrum employees are required to run through retention scripts before they let you actually cancel.