How can I talk to a live person at USCIS?
For information on when live help through a USCIS representative is available, see the USCIS Contact Center web page. The toll-free phone number for the USCIS Contact Center is 1-800-375-5283 (TTY for the deaf, hard of hearing, or person with a speech disability: 1-800-767-1833).
Is USCIS customer service 24 hours?
Automated Help—Our new speech-enabled phone system answers general questions 24 hours a day. Dial 800-375-5283 (TTY 800-767-1833) and ask your question in English or Spanish. The system will answer your question and can send you links to forms and information by email or text.
Do USCIS work on weekends?
Representatives at our USCIS Contact Center will now take calls Monday through Friday from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5 p.m., local time. Applicants will be able to call our toll-free number on Saturdays to receive nationwide assistance for immigration services and benefits offered by USCIS.
Does USCIS work on Saturday?
Do USCIS work on Saturdays?
What time USCIS open?
If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the USCIS Contact Center. Representatives are available Monday through Friday from 8 a.m. to 8 p.m. Eastern, except on federal holidays.
How do I contact the USCIS service center?
USCIS Service Centers. Step 1: You must first submit an online request or call our USCIS Contact Center at 800-375-5283 to make a case inquiry. If your inquiry requires review by a service center, you will get a tracking number. Keep this number.
What are the hours of a USCIS representative?
Representatives are available Monday through Friday from 8 a.m. to 8 p.m. Eastern, except on federal holidays. If you have been locked out of your USCIS online account or need other technical help, you may send us an online message.
Can you walk into a USCIS office and make an appointment?
USCIS field offices do not allow walk-ins. You must have an appointment to visit an office. Field offices in the U.S. and its territories provide: Appointments for information and applicant services that supplement what we provide through our website and by phone (for example, case-specific scenarios that require in-person help).
How do I contact USCIS lockbox?
Lockbox If you have a question about a filing mailed to the Chicago, Dallas, or Phoenix Lockbox you may email us at [email protected] and we will answer your email as soon as possible. Please include the form number, receipt number, petitioner and/or applicant name, and mailing address.